Infrastructure upgrades - Disruption to Learner Hub and course applications
Scheduled Maintenance Report for Nottingham College
Completed
The scheduled maintenance has been completed.
Posted Jun 15, 2023 - 16:00 BST
Update
Dear colleague,

Unfortunately we hit a snag while moving EBS to the upgraded servers which means ebs won't be back available from 2pm today as we'd expected.

We think we'll have worked through the issue and be able bring ebs back by 4pm today.
If there are any changes to this new estimate we'll email again as soon as we know.

Apologies for the inconvenience.
Posted Jun 15, 2023 - 13:55 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 15, 2023 - 07:00 BST
Update
The scheduled maintenance window has been updated to 7:00 am - 2:00 pm.
Posted May 26, 2023 - 15:08 BST
Scheduled
On Thursday 15th June, important infrastructure upgrades will be taking place within the Nottingham College IT infrastructure which will cause a disruption to our Learner Hub system. The planned work is estimated to take 4 hours, a confirmed maintenance schedule will be provided by our software provider Tribal nearer the time of the maintenance and an update will be made to this maintenance event.

During this time our Learner Hub system (apply.nottinghamcollege.ac.uk) will not be available, any functions like logging into your learner account, applying for a course and any links to apply.nottinghamcollege.ac.uk will not work during this time.

The Nottingham College website will remain available during this maintenance being on separate infrastructure, however certain actions on the College website such as logging into your learner account or applying for a course will not be available. During the maintenance we will suspend actions like applying for a course and replace these with a maintenance message, pointing to this maintenance event.

We apologise for any inconvenience caused during this essential maintenance.

Any updates as required will be provided through our status page.
Posted May 18, 2023 - 18:40 BST
This scheduled maintenance affected: EBS (Learner Hub) (apply.nottinghamcollege.ac.uk, REST Web Services).