Emergency Maintenance: vle.nottinghamcollege.ac.uk
Identified - Following the PHP security advisory incident earlier today, our vle.nottinghamcollege.ac.uk system is currently being patched. This will incur some downtime.
Oct 21, 2026 - 20:12 BST

About This Site

Nottingham College website monitoring page. If you are experiencing a problem with the Nottingham College website that has not been identified on our status page, please contact websiteteam@nottinghamcollege.ac.uk.

College Website Operational
www.nottinghamcollege.ac.uk Operational
api.nottinghamcollege.ac.uk Operational
redirect.nottinghamcollege.ac.uk Operational
Contact Centre Operational
Phone Operational
Email Operational
Live Chat Operational
Learner Hub Operational
apply.nottinghamcollege.ac.uk Operational
learnerhubrest.nottinghamcollege.ac.uk Operational
Lightcast Operational
Career Coach Operational
Lightcast API Operational
External WAN Operational
Adams Building Operational
Adams Building (Secondary) Operational
Basford Operational
Basford (Secondary) Operational
City Hub Operational
City Hub (Secondary) Operational
Third-party services/APIs Operational
AWS CloudFront Operational
AWS s3-eu-central-1 Operational
AWS s3-eu-west-1 Operational
AWS lambda-eu-central-1 Operational
AWS route53 Operational
AWS SES (Simple Email Service) Operational
Cloudflare SSL Certificate Provisioning Operational
Cloudflare Workers KV Operational
Cloudflare Workers AI Operational
GitHub Git Operations Operational
GitHub API Requests Operational
imgix Content Delivery Network Operational
imgix Rendering Infrastructure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Network Maintenance: Core Switches Dec 19, 2026 00:00 - Dec 21, 2026 00:00 GMT

Our IT network team will be performing planned essential maintenance as part of a phased project to replace core network switches at various data centres within the Nottingham College network.

The first phase impacts our City Hub campus which hosts a variety of external services including Learner Hub.

During this maintenance a total outage of networking at the City Hub is expected, including, firewall, internet, WAN connectivity and any service that is hosted within this data centre.

This maintenance is being performed outside of normal operational hours and outside of college term to mitigate the impact.

Further details will be provided nearer the time of the maintenance.
Posted on Oct 21, 2026 - 14:50 BST

Oct 21, 2026

Urgent PHP security update for Virtual Learning Environment (VLE) and Learning Development Hub
Resolved - These services have now been patched and have been brought back online. Thank you for your patience.
Oct 21, 19:11 BST
Update - We intend to patch the affected systems later this evening at around 7:00 PM, provided patches are available.
Oct 21, 16:11 BST
Identified - Due to the recent PHP security update released at 3:00 PM today (https://www.php.net/archive/2026.php#2026-10-21-5), we have decided to temporarily take our Virtual Learning Environment (VLE) and Learning Development Hub offline, as they are affected by this advisory.

This is a precautionary measure until the patches become available. Due to the high volume of requests for the recently released patches, we cannot currently patch the system live; to avoid any issues, we have voluntarily taken these systems offline, given the risk of an unpatched system from the security details released this afternoon. This is not due to any security or data breach.

The VLE is normally available at: https://vle.nottinghamcollege.ac.uk/moodle, but it will not load due to a timeout error, this is intentional at this time.

We apologise for any inconvenience caused.
Oct 21, 16:10 BST
Urgent PHP security update and database maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 19:00 BST
In progress - The urgent PHP security patching is in progress, the MySQL database maintenance will start at 6:00 PM.
Oct 21, 17:43 BST
Update - Our SaaS Cloud provider has provided an update that this maintenance will also require an emergency security update for the PHP environment.

https://www.php.net/archive/2026.php?utm_source=subscriber_mailer&utm_medium=email&utm_campaign=updates#2026-10-20-1
Oct 21, 09:53 BST
Scheduled - Our upstream provider has informed of us of upcoming maintenance on the MySQL database cluster our api.nottinghamcollege.ac.uk app is hosted on.

Further information is available: https://status.fortrabbit.com/maintenance/1090987

There shouldn't be any major impact to normal services.
Oct 18, 14:30 BST
Open Events temporarily unavailable to book
Resolved - Ticket Tailor now reports their platform is now operational again.
Oct 21, 18:15 BST
Update - Ticket Tailor reports that they are aiming to get back online within around 30 minutes.
Oct 21, 18:07 BST
Update - This is a continuation of the original unplanned maintenance, latest updates available here: https://status.tickettailor.com/incidents/01M5F3RE0X28E7A6MEAVN0NPD2
Oct 21, 17:27 BST
Identified - Ticket Tailor our event management partner for Open Events is temporarily unavailable due to urgent maintenance, further details can be found on their status page: https://status.tickettailor.com

Bookings events through our website will be temporarily unavailable during this time.
Oct 21, 17:26 BST
Ticket Tailor temporary unavailable
Completed - The scheduled maintenance has been completed.
Oct 21, 17:00 BST
Update - Ticket Tailor remains offline while they continue to patch their service.
Oct 21, 15:45 BST
Update - Further updates can be found on the Ticket Tailor status page: https://status.tickettailor.com/incidents/01M5F3RE0X28E7A6MEAVN0NPD2

At this time booking onto any Open Event will show "This service is currently unavailable."
Oct 21, 15:11 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 15:00 BST
Scheduled - Ticket Tailor our event management partner for Open Events will be temporarily unavailable due to urgent maintenance, further details can be found on their status page: https://status.tickettailor.com

Bookings events through our website will be temporary unavailable during this time.
Oct 21, 13:24 BST
PHP security advisory php2shell (CVE-2026-109618 and CVE-2026-109619)
Postmortem - Read details
Oct 21, 20:31 BST
Resolved - Today, Nottingham College and a large portion of websites and applications used across the world that are written in a language called PHP experienced major disruptions to services or operations. This was ultimately down to two new vulnerabilities discovered in various versions of PHP, which is running on over 70% of websites worldwide. The serious nature of this security advisory was very real.

For transparency, we want to provide a detailed account of the impact and our steps to minimise any potential security issues.

We will publish a postmortem of all events that took place and the steps taken soon.
Oct 21, 15:00 BST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Gateway timeouts and increased errors on api.nottinghamcollege.ac.uk
Postmortem - Read details
Oct 18, 11:08 BST
Resolved - Our api.nottinghamcollege.ac.uk app, which provides various applications and digital signage data and layouts, began experiencing increased gateway timeouts and errors from around 3:30 PM on Tuesday 13th October.

This was identified as being related to a specific third-party integration and data source that was (and still is) experiencing issues. This led to increased errors and requests hanging for an extended period of time from our API app, which impacted performance when this service was being called. We experienced a degraded application state when these requests we being made, which lasted until around Wednesday 14th October 10:30 PM, when the root cause of the issue was found.

Because of the issue with the upstream data source, all services using this have been turned off until further notice. Some additional measures have been implemented to limit the impact of this going forward, but due to ongoing issues with the third-party this service remains off.

The service is Nottingham Travelwise, which provides live camera feeds of traffic cameras around Nottingham City. We use this to show current traffic levels around our campuses for help during travel. Due to ongoing issues with this service, camera images being requested are not returning live images and are experiencing long timeouts for such requests. Our API app was waiting an extended amount of time for these requests, leading to the issues described.

We are reviewing any potential areas with other integrations/third-parties which may have risks of extended query/wait times to prevent future issues of degrading our overall application/service.

At this time due to the issues with Nottingham Travelwise, all digital signage layouts using live camera feeds have been disabled until further notice.
Oct 13, 15:30 BST

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage