Nottingham College website monitoring page. If you are experiencing a problem with the Nottingham College website that has not been identified on our status page, please contact websiteteam@nottinghamcollege.ac.uk.
Resolved -
This issue has now been resolved. Thank you for your patience.
Aug 24, 17:50 BST
Update -
Our Learner Hub will remain unavailable for most of today due to ongoing network issues. For help with your Learner Hub account, such as viewing your enrolment invite, please get in touch with us over phone or live chat.
Aug 24, 13:55 BST
Update -
We have identified an issue with our external DNS resolver service via Jisc and are currently engaging Jisc for additional support.
Aug 24, 12:52 BST
Identified -
Due to an ongoing network outage, our Learner Hub is currently unavailable. We are aware of the issue, but due to temporary measures put in place to maintain connectivity at certain campuses, this may take some time to resolve.
If you need to view or access information in your Learner Hub account, please get in touch via phone or live chat and we'll do our best to provide assistance.
Aug 24, 12:29 BST
Resolved -
The network issue should be resolved. We apologise for the extended wait time for calls during this time.
Aug 24, 12:16 BST
Identified -
We are aware of a network issue impacting one of our main campuses, and various systems. Calls are currently being queued but we are unable to answer them at this time.
Please use our Live Chat support as an alternative.
Aug 24, 12:11 BST
Investigating -
Due to a network outage, we are currently unable to answer calls to 0115 9 100 100. We apologise for the delay.
You can reach us via Live Chat as an alternative while the problem is investigated
Aug 24, 12:08 BST
Completed -
The scheduled maintenance has been completed.
Aug 17, 07:25 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 07:00 BST
Scheduled -
Our IT infrastructure and network teams are performing important maintenance at our City Hub campus which will impact the availability of our Learner Hub portal.
To minimise operational impact, this work is being carried out of normal hours. The maintenance is expected to be approximately 15 minutes, however this may be longer if any additional areas or issues are identified during the work.
We understand the importance of being able to access Learner Hub during our enrolment period and are doing everything we can to minimise the disruption.
While this maintenance takes place, the Learner Hub portal will be unavailable.
Further updates will be provided as needed.
Aug 10, 11:37 BST