All Systems Operational

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Nottingham College website monitoring page. If you are experiencing a problem with the Nottingham College website that has not been identified on our status page, please contact websiteteam@nottinghamcollege.ac.uk.

College Website Operational
www.nottinghamcollege.ac.uk Operational
api.nottinghamcollege.ac.uk Operational
redirect.nottinghamcollege.ac.uk Operational
Contact Centre Operational
Phone Operational
Email Operational
Live Chat Operational
Learner Hub Operational
apply.nottinghamcollege.ac.uk Operational
learnerhubrest.nottinghamcollege.ac.uk Operational
Lightcast Operational
Career Coach Operational
Lightcast API Operational
External WAN Operational
Adams Building Operational
Adams Building (Secondary) Operational
Basford Operational
Basford (Secondary) Operational
City Hub Operational
City Hub (Secondary) Operational
Third-party services/APIs Operational
AWS CloudFront Operational
AWS s3-eu-central-1 Operational
AWS s3-eu-west-1 Operational
AWS lambda-eu-central-1 Operational
AWS route53 Operational
AWS SES (Simple Email Service) Operational
Cloudflare SSL Certificate Provisioning Operational
Cloudflare Workers KV Operational
Cloudflare Workers AI Operational
GitHub Git Operations Operational
GitHub API Requests Operational
imgix Content Delivery Network Operational
imgix Rendering Infrastructure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Jul 29, 2026

No incidents reported today.

Jul 28, 2026

Disruption to main telephone enquiries number 0115 9100 100
Resolved - We experienced a disruption to our main inbound telephone number 0115 9100 100 from 12:25 PM yesterday (Tuesday 28th July). When attempting to call this number, the call would hang up rather than connect to our voice agent.

We were able to restore service at 8:30 AM this morning (Wednesday 29th July).

The reason for the loss of service was due to a configuration change that had an unexpected impact on additional areas. We are currently working with our provider to further understand why this change caused issues with our main phone number to lose sync with the system that is used for voice.

We apologise for the inconvenience if you tried to call us during this time and we are taking additional steps to prevent such an issue from occurring again.
Jul 28, 12:30 BST

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

New Live Chat system
Completed - The scheduled maintenance has been completed.
Jul 21, 08:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 08:00 BST
Scheduled - Nottingham College is launching a new Live Chat system replacing the current system in use on the Nottingham College website. This will be going live on Tuesday 21st July from 8:30 am. No user action is required as the switch will happen automatically for all users. If you have previously used our Live Chat service, the new system will look different but offers more advanced capabilities and knowledge to provide better help and support for topics around Nottingham College.
Jul 17, 16:12 BST

Jul 20, 2026

Availability of our main telephone enquiries number (0115 9 100 100)
Completed - The scheduled maintenance has been completed.
Jul 20, 16:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 16:00 BST
Scheduled - Nottingham College is launching a new voice/phone triage system for our main telephone enquiries number 0115 9 100 100. In order to smoothly transition between the current and new system we will be closing our phone lines at 4:00 pm on Monday 20th July which is slightly earlier than the normal closing time of 4:30 pm. This is to allow us to prepare the process of switching the number from the old system to the new one.

We are taking various steps to ensure we do not cause any major disruption to our main telephone enquiries number.

The new system will be in place from Tuesday 21st July from 8:30 am.
Jul 17, 15:42 BST

Jul 19, 2026

No incidents reported.

Jul 18, 2026

Learner Hub application portal scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 08:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Jul 17, 15:14 BST
Scheduled - Our Learner Hub application portal (apply.nottinghamcollege.ac.uk) will be undergoing scheduled maintenance for a routine software upgrade by our vendor Tribal.

During this software upgrade our Learner Hub application portal will be unavailable. This includes functions like logging into your account, viewing application progress and other actions, which use our apply.nottinghamcollege.ac.uk domain.

As applying or enrolling onto courses also goes through our Learner Hub system, apply actions on the college website will also be temporarily suspended and replaced with a maintenance message during this period. This is because applications will be unable to be processed during the maintenance.

Further updates will be provided if required leading up to or during the maintenance period.
Jul 17, 15:11 BST

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

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